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Case study

Orbit

A centralised operations platform that keeps teams aligned on projects, files, and progress, with peer recognition built into the same workflow instead of bolted on as a separate app.

Product DesignBrandingUX/UI Design

2025

The problem

Most internal dashboards are cluttered, slow, and confusing. Users struggle to find what they need or take action quickly, and the teams I interviewed (project leads and creative leads working across departments) felt it directly: people wasted time jumping between apps, files got lost in scattered systems, and there was no single place to plan, manage, and track work. Orbit needed to be intuitive from day one, not another tool competing for attention.

The goal

A clean, all-in-one platform where teams can manage projects, share files, and stay aligned from start to finish.

Orbit dashboard shown on a laptop
Orbit profile list on a phone
Orbit dashboard shown on a phone

User research

I interviewed project leads and creative teams working across multiple departments, aiming to understand their pain points, workflows, and what slows them down day to day. I also used AI tools early on to help synthesise interview notes into clear patterns faster, freeing up more time for the interviews themselves.

  • People waste time jumping between apps.

  • Confusion grows when files are lost or scattered.

  • Teams want one place to plan, manage, and track everything.

User insights

Sometimes we don't even know where the latest file lives.
Too many apps create silos. We need one space for everything.
Project updates fall through the cracks because of disjointed systems.

Persona

Liam · Project Manager

Wants a clear overview of timelines, progress, and team responsibilities.

Amara · Creative Lead

Needs fast access to shared assets and a system that helps her team stay on track.

Journey map

I mapped the full user journey from planning to project handoff to spot pain points and areas for improvement, designing features that support users at every step and reduce friction across teams.

Planning

Experience

Disjointed tools, inconsistent formats.

Emotion

Frustrated

Opportunity

Combine planning and assets in one space.

File sharing

Experience

Shared drives and emails.

Emotion

Anxious

Opportunity

Keep all files stored, searchable, and versioned.

Collaboration

Experience

Comments lost in chat threads.

Emotion

Confused

Opportunity

Centralise communication.

Feedback

Experience

Feedback is hard to organise.

Emotion

Overwhelmed

Opportunity

Structure feedback in context.

Handoff

Experience

Files are not always version-controlled.

Emotion

Rushed

Opportunity

Make delivery seamless and documented.

User flow diagrams

I mapped each flow end to end before any screen was designed, using AI to help draft and stress-test flow and requirement variations before refining them by hand. That meant every decision point, branch, and edge case got caught on a flowchart, not in a working prototype.

Orbit user flow mapping the admin first-time login journey
Orbit user flow mapping the admin kudos management journey

Wireframes

Once flows and requirements were mapped, I created high-fidelity wireframes to visualise structure, layout, and functionality before applying the final visual design. These wireframes helped test usability early and align stakeholders on layout decisions.

Orbit onboarding, personal info settings step
Orbit kudos feed with company leaderboard

Component library

Wireframes fed into a proper component library, not a one-off screen file: buttons, inputs, dropdowns, and form patterns built as reusable sets with every state (default, hover, active, disabled, error) defined once and reused everywhere, each one marked Ready For Dev with handoff notes for anything a developer could otherwise misread.

Orbit Figma component library: button variants across primary, secondary, warning, and text styles, each with default, hover, and disabled states
Orbit Figma component library: text input, calendar, and dropdown field components with a developer handoff note
Orbit Figma file pages for buttons, icon buttons, and button groups, marked with dev-mode status
Orbit Figma file overview showing the full set of component pages, from text inputs through to feature-specific patterns like Give Kudos

Key decisions

1

Grounded the platform in two distinct personas, not one generic "user"

Research surfaced a Project Manager who needed a clear overview of timelines and team responsibilities, and a Creative Lead who needed fast access to shared assets, different enough that the journey map (Planning → File Sharing → Collaboration → Feedback → Handoff) had to work for both roles, not just the loudest one.

2

Built recognition into the workflow instead of bolting it on

Rather than treating peer recognition as a separate 'kudos' app, it lives inside the same platform teams already use for tracking work: a Company / Personal / All Time feed sits alongside the project and file tools, so acknowledging a teammate's contribution takes the same number of clicks as checking a deadline.

Style guide

Logo

A circular mark suggesting orbit paths: focused and connected.

Typography

Cabinet Grotesk for headings, Work Sans for body text.

Colour

Soft monochrome with a blue accent to highlight key elements.

Tone of voice

Focused, helpful, clear.

Colour palette

Shark

#1C1C24

Axtec

#0F2121

Tango

#ED772F

Crunchy

#ED642D

White Out

#FFFFFF

Typography

Cabinet Grotesk

ABCDEFGHIJKLMNOPQRSTUVWX
abcdefghijklmnopqrstuvwxyz

Work Sans

ABCDEFGHIJKLMNOPQRSTUVWX
abcdefghijklmnopqrstuvwxyz

Logos

Orbit logo lockup shown across a tote bag, notebooks, and foil-stamped and embossed surfaces

Where it landed

Built and running in an internal environment, ahead of a full team rollout.

What I learned

  • Research shapes structure: understanding how teams actually work, not how we assumed they worked, shaped the journey map and the final navigation, not just the copy.

  • Consistency wins: it is easy for brand and system guidelines to drift apart once real screens get built. Keeping them tight kept the final product clear and usable end to end.

  • Test, revise, repeat: iterating against real testing throughout, including AI-assisted testing of features before they shipped, caught major UX issues early, instead of after launch when they would have been expensive to fix.

Orbit team overview grid on a laptop
Orbit scheduling board on a laptop
Orbit kudos screen shown on two phones

What’s next

  • Real-time sync is next: exploring live updates across pages and dashboards instead of requiring a refresh to see the latest state.

  • More workflow tools are planned, extending functionality based on what the research already surfaced about how teams want to work.

  • A closed beta with internal teams comes before wider access, to validate the platform against real daily use first.